How BrandGrowAgency collects, uses, and protects personal data.
Overview
BrandGrowAgency Media Pvt. Ltd. ("BrandGrowAgency", "we", "us") operates brandgrowagency.com and related platform services for brands and creators. This Privacy Policy explains what information we collect, why we collect it, and how you can exercise your rights.
By using our website or platform, you agree to the practices described here. If you do not agree, please discontinue use of our services.
Information we collect
We may collect the following categories of information:
- Account data: name, email, phone, company name, role (brand, creator, agency), and password hashes.
- Profile data: creator niches, rates, social handles, portfolio links, audience metrics, and verification documents.
- Campaign data: briefs, budgets, deliverables, contracts, content uploads, and performance metrics.
- Usage data: pages visited, features used, device type, browser, IP address, and referral source.
- Communications: support tickets, WhatsApp or email correspondence, and lead form submissions.
- Payment data: billing details and transaction references processed via third-party payment providers (we do not store full card numbers).
How we use information
We use personal data to:
- Provide influencer marketing services, creator matching, and platform features.
- Process creator onboarding, brand campaigns, contracts, and payouts.
- Send service updates, campaign notifications, and marketing communications (with opt-out where required).
- Improve our website, tools, and AI matching algorithms.
- Prevent fraud, enforce terms, and comply with legal obligations.
Data retention
We retain account and campaign records for as long as your account is active and as needed for legal, tax, and dispute resolution purposes — typically up to 7 years for financial records.
You may request deletion subject to exceptions where retention is required by law or ongoing contractual obligations.
Your rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Object to or restrict certain processing.
- Request data portability where technically feasible.
Contact
Privacy inquiries: hello@brandgrowagency.com
Registered office: WeWork Chromium, Powai, Mumbai 400076, Maharashtra, India
Questions about this policy? Contact hello@brandgrowagency.com